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Madisonville Municipal Utilities
MMU strives to deliver quality customer service. Our dedicated employees are committed to meeting customer needs for information and service including accurate billing and collecting payments fairly and equitably.
MMU offers electric, water, sewer and sanitation services to residents living within the city limits of Madisonville. Certain neighborhoods outside city limits have our rural water available. MMU currently services more than 11,500 customer accounts including residential, commercial and industrial.
Billing Information
MMU will process the billing of utility accounts within a scheduled timeline. MMU makes every effort to read each meter every 28 to 32 days. When MMU is unable to read the meter after reasonable effort, the customer shall be billed for an estimated consumption based upon the best information available. The due date for payment on all bills will not be less than 15 days after the billing date.
Madisonville Municipal Utilities Supervisor
Lori Stash
Contact
Phone: (270) 824-2102
Email: lstash@madisonvillegov.com
Hours of Operation
8:00 AM to 4:00 PM
*City offices will be closed in observance of the following holidays. Holidays falling on Saturday will be observed on Friday, and holidays falling on Sunday will be observed on Monday.
OBSERVED HOLIDAYS:
New Year's Day— Wednesday January 1, 2025
M. L. King, Jr. Day— Monday January 20, 2025
President's Day-Monday February 17, 2025
Memorial Day—Monday May 26, 2025
Juneteenth- Thursday June 19, 2025
Independence Day—Friday July 4, 2025
Labor Day— Monday September 1, 2025
Veteran's Day— Tuesday November 11, 2025
Thanksgiving Day— Thursday November 27, 2025
After Thanksgiving— Friday November 28, 2025
Christmas Eve- Wednesday, December 24, 2025
Christmas Day- Thursday December 25, 2025